PolypAI Privacy Policy

Effective Date: May 29, 2025

At PolypAI, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you use our AI-powered aquarium assistant and related services (“Services”).

By using PolypAI, you agree to this policy. If you have any questions, please contact us at 📧 📧 info@polypai.com.

1. What We Collect

When you create an account or use our platform, we may collect the following information:

Account Information:

• First Name, Last Name
• Username
• Email Address
• Password (securely hashed)
• Country, City, ZIP Code

Tank and Usage Data (if provided by you):

• Aquarium size, livestock, equipment, chemistry logs
• Photos or notes related to your setup
• Preferences or goals for your tank

Technical Information (automatically collected):

• IP address
• Device and browser type
• Time and date of access
• Usage logs and interaction history with the AI

2. How We Use Your Information

We use your data to:

• Create and manage your user account
• Provide personalized advice based on your tank data
• Improve our AI models and platform features
• Respond to support requests and feedback
• Send service-related messages or updates

We do not sell or rent your personal information.

3. Use of Tank Data for AI Training

We may use anonymized or aggregated tank-related data (e.g., livestock, chemistry trends) to improve PolypAI’s recommendations and capabilities.

We do not use your personal identifying information (name, email, etc.) to train the AI.

4. Sharing of Information

We only share your data:

• With your consent
• With service providers helping us operate PolypAI (under confidentiality obligations)
• To comply with legal obligations or protect safety
• In the case of a merger, acquisition, or company restructuring (we will notify you if this happens)

4.2 External Links to Third-Party Sites

Our blog may include links to third-party websites, such as manufacturers or retailers of aquarium products. These external sites are not operated or controlled by PolypAI, and we are not responsible for their content, privacy practices, or data collection policies.

If you visit a third-party website through a link on our blog, you do so at your own discretion. We recommend reviewing the privacy policy and terms of any site you visit.

5. Security Measures

We take reasonable steps to protect your data using encryption, secure servers, and access controls. Passwords are stored using industry-standard hashing algorithms.

That said, no method of data transmission is 100% secure. You use PolypAI at your own risk, especially during the beta phase.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you with our services. You may request deletion at any time by contacting us.

7. Your Rights

Depending on where you live, you may have the right to:

• Access your data
• Request corrections or deletion
• Object to certain types of processing
• Withdraw consent at any time
• File a complaint with your data protection authority

To exercise any of these rights, email us at 📧 info@polypai.com

8. Children’s Privacy

PolypAI is not intended for users under 13 (or under 16 in some regions). We do not knowingly collect data from anyone below this age. If we become aware of such data, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy as we grow. If there are material changes, we’ll notify you via email or platform notice. Continued use of PolypAI means you accept the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact us:

📧 info@polypai.com